1. We receive your order -> 2. WE CONFIRM YOUR PAYMENT -> 3. We deliver your package
1. The delivery for all of Mexico is from 2 to 7 working days after confirmation of payment. To be more precise, this can be verified at the time of delivery. The delivery period shall begin to run from the confirmation of payment and the analysis of the data, which can take up to one business day.
2. Delivery times, as well as the frequency of the same are subject to restrictions. There are areas that messaging does not cover the delivery and only applies “to the destination delivery office”. This deadline is set in 2 to 7 business days. Free delivery and 1 to 2 days in express delivery and account from the verification and approval of payment by any of the methods and within the time limits to each hold. This does not guarantee that your delivery is delayed for any reason, lack of data in the home or because they do not find anyone in the address.
3. If your package was returned to the parcel for you’re not in your home, you can pick it up in a period of 5 days. After that time has elapsed, the order will be returned to the warehouse of Epifanía, for what will be the return of the amount of the purchase, with a deduction of $200 MXN per concept of operating expenses.
Epifanía If you make deliveries outside our country.
¿WHAT SHIPPING METHODS USE EPIFANÍA FOR INTERNATIONAL PRODUCTS?
The parcel assigned to deliver your order may vary depending on the country of origin of the product and the type of shipping choice:
• Normal/postal delivery: use the postal service of Mexico and can take up to 40 business days to deliver your order at the delivery address. Generally has no cost. Otherwise, the charge will appear to handle your purchase, but will always be less than the express shipping.
Express delivery: For an extra charge you will be able to receive your order within 5 to 15 business days. The package used can vary, in Epifanía we work with the best messengers around the world to provide you with the best service.